A review of our progress & investment in 2021

Station House Vets Practice

As 2021 comes to an end, we wanted to take a look at the great achievements and progress made in 2021 since buying out the practice back in June.

We sometimes forget how far we’ve come, and it’s good for us to reflect on what we’ve achieved, as well as ensure you, our clients, know that we are developing the practice to improve the service and products available to you and your pets.

On 10th June, we (Clare, Lucy & Vicky) bought out the practice from Edmund, which he started single handed back in 1984.

Since June, we have:

  • painted the Reception and waiting area and reorganised it so that we now have a dedicated dog and cat waiting area
  • upgraded the telephone system
  • introduced a staff room with sofa and relaxing area
  • invested in a new anaesthesia machine & training. Purchased two oxygen concentrators which generate oxygen from air which is more sustainable/environmentally friendly than buying cylinders
  • invested in a new upper respiratory scope
  • upgraded to a quality new cctv system within the cattery, kennels and stables so we can keep an eye on pets/animals 24 hours per day at all times
  • automated our vaccine reminders by sms/email
  • introduced paperless billing
  • recruited a student vet nurse, an animal nurse technician along with two additional vet nurses
  • recruited a marketing consultant to help us develop the practice
  • initiated an office revamp
  • introduced regular equine clinics in dentistry and gastroscopy
  • introduced clinics for cats over 9 years of age and educating ourselves and clients about the importance of blood pressure in cats over 9
  • engaged with our clients for testimonials around products we sell and services we offer
  • actively promoted our in-house acupuncture services
  • introduced a newsletter for clients to keep you updated with our progress and plans
  • been nominated for practice of the year in the Petplan Veterinary Awards 2022
  • launched our new look & logo
  • launched our new website
  • rebranded all of our collateral and stationery

Wow!  That’s a lot in just 6.5 months.  And at a time when COVID has played havoc with all of our lives in so many ways.

However, we aren’t stopping there. We have lots of new and exciting plans for 2022; the future definitely looks bright at Station House Vets.

This is another great opportunity to thank the team at Station House Vets, our clients, our suppliers and anyone involved with the practice over the last 6 months for their ongoing support.  It is highly appreciated by all of us.

Clare, Lucy & Vicky

A review of our progress & investment in 2021

Station House Vets Practice

As 2021 comes to an end, we wanted to take a look at the great achievements and progress made in 2021 since buying out the practice back in June.

We sometimes forget how far we’ve come, and it’s good for us to reflect on what we’ve achieved, as well as ensure you, our clients, know that we are developing the practice to improve the service and products available to you and your pets.

On 10th June, we (Clare, Lucy & Vicky) bought out the practice from Edmund, which he started single handed back in 1984.

Since June, we have:

  • painted the Reception and waiting area and reorganised it so that we now have a dedicated dog and cat waiting area
  • upgraded the telephone system
  • introduced a staff room with sofa and relaxing area
  • invested in a new anaesthesia machine & training. Purchased two oxygen concentrators which generate oxygen from air which is more sustainable/environmentally friendly than buying cylinders
  • invested in a new upper respiratory scope
  • upgraded to a quality new cctv system within the cattery, kennels and stables so we can keep an eye on pets/animals 24 hours per day at all times
  • automated our vaccine reminders by sms/email
  • introduced paperless billing
  • recruited a student vet nurse, an animal nurse technician along with two additional vet nurses
  • recruited a marketing consultant to help us develop the practice
  • initiated an office revamp
  • introduced regular equine clinics in dentistry and gastroscopy
  • introduced clinics for cats over 9 years of age and educating ourselves and clients about the importance of blood pressure in cats over 9
  • engaged with our clients for testimonials around products we sell and services we offer
  • actively promoted our in-house acupuncture services
  • introduced a newsletter for clients to keep you updated with our progress and plans
  • been nominated for practice of the year in the Petplan Veterinary Awards 2022
  • launched our new look & logo
  • launched our new website
  • rebranded all of our collateral and stationery

Wow!  That’s a lot in just 6.5 months.  And at a time when COVID has played havoc with all of our lives in so many ways.

However, we aren’t stopping there. We have lots of new and exciting plans for 2022; the future definitely looks bright at Station House Vets.

This is another great opportunity to thank the team at Station House Vets, our clients, our suppliers and anyone involved with the practice over the last 6 months for their ongoing support.  It is highly appreciated by all of us.

Clare, Lucy & Vicky