We continuously invest in our people, our facilities and equipment to ensure that we continue to provide the best veterinary care for you and your pets. Our team is one of our greatest assets.
Students
Each year we take student vet nurses on placement from the local colleges. If you would like to find out more please contact lucy@stationhousevets.co.uk
CURRENT VACANCIES
We have one vacancy.
1. Client Care Receptionist – Part Time (c 15 hours per week)
Client Care Receptionist
We are looking for a part time dynamic, flexible and motivated experienced veterinary client care team member with a can-do attitude for ensuring total client satisfaction.
We are looking for someone with a flair for efficient triaging and managing client queries. You will likely be an experienced veterinary receptionist, or a vet nurse or veterinary care assistant who no longer works on the clinical side but enjoys working with clients and their pets to deliver outstanding customer service.
We genuinely value everyone in our team, and our proud of our positive practice culture. All our staff have a good work life balance as we like to be able to offer hours and patterns that suit everyone; we want people to enjoy working in our practice with our happy supportive team.
What would your role with Station House Vets involve?
- Answer ‘phone calls, email and other enquiries from clients, vets and other staff
- Greet clients warmly upon arrival
- Booking and managing appointments
- Accurately record information about appointments in a timely manner
- Answer questions about appointment scheduling and fees for services
- Triaging clients queries and providing support to the wider team on triaging
- Taking payments
- Ordering medication
- Gaining good product knowledge
- General admin duties as required
- Promoting our products and services (including our health plans) to clients
- Follow office policies and procedures
Applicant Requirements
- Experienced veterinary receptionist
- Veterinary nurse or veterinary care assistant previous experience no longer wishing to work on the clinical side
- Own transport would be ideal due to location
The nitty gritty:
- The salary is from £10 per hour based on experience
- Circa 15 hours per week including late shifts to 7pm
- Potentially Saturday morning shift
- Good work/life balance
- Generous holiday allowance. (5 weeks pro rata inclusive of public holidays)
- Pension contribution
- Discounted veterinary fees
- Full uniform provided up to a set allowance
- Team building; most recently yoga and future plans to include mindfulness training, escape room
- Independent mental health/counselling service for all employees
- Gift vouchers as team rewards for hard work or busy months.
- A real coffee machine – and it really is good!
Want to come and meet us and find out more?
Email your covering letter and CV to rachel@stationhousevets.co.uk by Friday 17th February 2023
About the Team and The Practice
The three practice owners are all working mums who are proud to be vets and to have a job they genuinely love. In lovely rural surroundings, we are a 5-vet team with 5 nurses, 1 student nurse and and 5 client care team members. Amongst the team we have two vets who are certificate holders and our head nurse, an ECC certificate.
We have a lovely, broad and well-bonded client base of different characters and their wonderful pets and horses. We all enjoy being part of a local community providing excellent veterinary care with a good work life balance.
We have a passion for reducing our impact on the planet and are working toward bronze accreditation with investors in the environment. Team litter picking and other environmental initiatives take place on a regular basis.
Why we love it and think you would too!
We chose to buy the practice to keep it independent as we all love working here.
We appreciate the work life balance and family values of the workplace coupled with the clinical freedom and personal growth the practice allows.
We make the most of our area with team members involved in all aspects of life here; hacking, eventing and competing horses, Middleton Hunt, rugby, tennis, running, mountain biking, walking in the Moors and Dales, wild swimming and beach combing.
We have created a brilliant place to work offering a professional, friendly and compassionate service to our clients, we believe a happy and valued team offers the best in veterinary care and we strive hard to maintain this.
With great access to cultural aspects of York & Leeds city life within 30-60 minutes, we really do have it all!
Want to come and meet us and find out more?
Email your covering letter and CV to rachel@stationhousevets.co.uk
Careers
We continuously invest in our people, our facilities and equipment to ensure that we continue to provide the best veterinary care for you and your pets. Our team is one of our greatest assets.
Students
Each year we take student vet nurses on placement from the local colleges. If you would like to find out more please contact lucy@stationhousevets.co.uk
CURRENT VACANCIES
We have one vacancy.
1. Client Care Receptionist – Part Time (c 15 hours per week)
Client Care Receptionist
We are looking for a part time dynamic, flexible and motivated experienced veterinary client care team member with a can-do attitude for ensuring total client satisfaction.
We are looking for someone with a flair for efficient triaging and managing client queries. You will likely be an experienced veterinary receptionist, or a vet nurse or veterinary care assistant who no longer works on the clinical side but enjoys working with clients and their pets to deliver outstanding customer service.
We genuinely value everyone in our team, and our proud of our positive practice culture. All our staff have a good work life balance as we like to be able to offer hours and patterns that suit everyone; we want people to enjoy working in our practice with our happy supportive team.
What would your role with Station House Vets involve?
- Answer ‘phone calls, email and other enquiries from clients, vets and other staff
- Greet clients warmly upon arrival
- Booking and managing appointments
- Accurately record information about appointments in a timely manner
- Answer questions about appointment scheduling and fees for services
- Triaging clients queries and providing support to the wider team on triaging
- Taking payments
- Ordering medication
- Gaining good product knowledge
- General admin duties as required
- Promoting our products and services (including our health plans) to clients
- Follow office policies and procedures
Applicant Requirements
- Experienced veterinary receptionist
- Veterinary nurse or veterinary care assistant previous experience no longer wishing to work on the clinical side
- Own transport would be ideal due to location
The nitty gritty:
- The salary is from £10 per hour based on experience
- Circa 15 hours per week including late shifts to 7pm
- Potentially Saturday morning shift
- Good work/life balance
- Generous holiday allowance. (5 weeks pro rata inclusive of public holidays)
- Pension contribution
- Discounted veterinary fees
- Full uniform provided up to a set allowance
- Team building; most recently yoga and future plans to include mindfulness training, escape room
- Independent mental health/counselling service for all employees
- Gift vouchers as team rewards for hard work or busy months.
- A real coffee machine – and it really is good!
Want to come and meet us and find out more?
Email your covering letter and CV to rachel@stationhousevets.co.uk by Friday 17th February 2023
About the Team and The Practice
The three practice owners are all working mums who are proud to be vets and to have a job they genuinely love. In lovely rural surroundings, we are a 5-vet team with 5 nurses, 1 student nurse and and 5 client care team members. Amongst the team we have two vets who are certificate holders and our head nurse, an ECC certificate.
We have a lovely, broad and well-bonded client base of different characters and their wonderful pets and horses. We all enjoy being part of a local community providing excellent veterinary care with a good work life balance.
We have a passion for reducing our impact on the planet and are working toward bronze accreditation with investors in the environment. Team litter picking and other environmental initiatives take place on a regular basis.
Why we love it and think you would too!
We chose to buy the practice to keep it independent as we all love working here.
We appreciate the work life balance and family values of the workplace coupled with the clinical freedom and personal growth the practice allows.
We make the most of our area with team members involved in all aspects of life here; hacking, eventing and competing horses, Middleton Hunt, rugby, tennis, running, mountain biking, walking in the Moors and Dales, wild swimming and beach combing.
We have created a brilliant place to work offering a professional, friendly and compassionate service to our clients, we believe a happy and valued team offers the best in veterinary care and we strive hard to maintain this.
With great access to cultural aspects of York & Leeds city life within 30-60 minutes, we really do have it all!
Want to come and meet us and find out more?
Email your covering letter and CV to rachel@stationhousevets.co.uk