Station House Vets are an ISFM International Cat Friendly Clinic Silver award holder – so we run a Cat Friendly Clinic.

As a Cat Friendly Clinic everything we do with you and your cats are designed to meet the unique needs of our feline friends, creating a more positive experience and providing a higher standard of veterinary care.

What is a Cat Friendly Silver Award?

This is an award from the International Society for Feline Medicine and has proven we meet certain criteria to call ourselves a Cat Friendly Clinic.  We understand the particular stress cats are under when visiting a vet practice and take steps to minimise this. Stress impacts on welfare and also on the health of the cat – but above all we hate to see a stressed or fearful cat.

• We are trained in how to handle cats gently and with care (no scruffing here!) We separate out cats and dogs with separate areas of the waiting room and have separate hospital wards.
• We have equipment especially for cats for diagnosis and treatment e.g. cat scales, blood pressure cuffs, dental and laboratory equipment
• Staff, especially the Cat Advocates (vet Lucy Nowell and nurse Helena Dewhurst) undertake extra training and advocate cat friendly techniques and learning in practice
• We use pheromone diffusers and sprays in the consult rooms and cattery to help calm and reassure
• We meet and exceed minimum standards for equipment, safe anaesthetic use and monitoring, hygiene, infection control, 24hour care, laboratory and other diagnostic equipment (not an exclusive list)
• We employ ways of helping your cat settle when staying with us such as different foods, litter, bedding, hideaways – and above all love and TLC whether that be a respectful hands-off approach if the cat is happier with that, or full on cuddles!
• Your cat is our priority and you can be assured that s/he is given the best care while with us, whether that is a short check-up appointment or a longer period of hospitalisation.