Happy New Year from us all at Station House Vets

2021 was an exciting year here at Station House Vets. You can find out more here about the changes and investment we’ve made so far.

2022 looks like it’s going to be a great year with more changes, improvements and investment in the plan.

Our team, our facilities and our services will continue to go from strength to strength but you can rest assured we have our clients and our core values at the heart of everything we do.

You will continue to receive the same great personal service, continuity of care – seeing the same vet whenever possible, have freedom of choice as we will remain an independent veterinary practice, and we will continue to provide our own out of hours 365 days per year 24 hours every day.

We look forward to building the Station House Vets family together throughout 2022.

Happy New Year

Clare, Lucy, Vicky & The Team

As 2021 comes to an end, we wanted to take a look at the great achievements and progress made in 2021 since buying out the practice back in June.

We sometimes forget how far we’ve come, and it’s good for us to reflect on what we’ve achieved, as well as ensure you, our clients, know that we are developing the practice to improve the service and products available to you and your pets.

On 10th June, we (Clare, Lucy & Vicky) bought out the practice from Edmund, which he started single handed back in 1984.

Since June, we have:

• painted the Reception and waiting area and reorganised it so that we now have a dedicated dog and cat waiting area
• upgraded the telephone system
• introduced a staff room with sofa and relaxing area
• invested in a new anaesthesia machine & training. Purchased two oxygen concentrators which generate oxygen from air which is more sustainable/environmentally friendly than buying cylinders
• invested in a new upper respiratory scope
• upgraded to a quality new cctv system within the cattery, kennels and stables so we can keep an eye on pets/animals 24 hours per day at all times
• automated our vaccine reminders by sms/email
• introduced paperless billing
• recruited a student vet nurse, an animal nurse technician along with two additional vet nurses
• recruited a marketing consultant to help us develop the practice
• initiated an office revamp
• introduced regular equine clinics in dentistry and gastroscopy
• introduced clinics for cats over 9 years of age and educating ourselves and clients about the importance of blood pressure in cats over 9
• engaged with our clients for testimonials around products we sell and services we offer
• actively promoted our in-house acupuncture services
• introduced a newsletter for clients to keep you updated with our progress and plans
• been nominated for practice of the year in the Petplan Veterinary Awards 2022
• launched our new look & logo
• launched our new website
• rebranded all of our collateral and stationery

Wow!  That’s a lot in just 6.5 months.  And at a time when COVID has played havoc with all of our lives in so many ways.

However, we aren’t stopping there. We have lots of new and exciting plans for 2022; the future definitely looks bright at Station House Vets.

This is another great opportunity to thank the team at Station House Vets, our clients, our suppliers and anyone involved with the practice over the last 6 months for their ongoing support.  It is highly appreciated by all of us.

Clare, Lucy & Vicky

Our festive opening hours are:

Friday 24th December:  8.00am – 4.00pm
Saturday 25th December:   CLOSED/Emergency only
Sunday 26th December: CLOSED/Emergency only
Monday 27th December: CLOSED/Emergency only
Tuesday 28th December: 9.30am – 11.00am
Wednesday 29th December:   8.00am – 5.30pm
Thursday 30th December:   8.00am – 5.30pm
Friday 31st December: 8.00am – 4.00pm
Saturday 1st January:   CLOSED
Sunday 2nd January:   CLOSED
Monday 3rd January:   9.30am – 11.00am
Tuesday 4th January: Return to normal hours 8.00am – 5.30pm

Don’t forget we are available 24 hours per day, 365 days per week.

Call 01653 618303 / 01209 823717

If you have decorated your Christmas tree this weekend beware of the potential dangers to your pet. Pets can be attracted to shiny lights, tinsel and baubles! Swallowed or chewed decorations can lead to cuts or intestinal blockages, and chewed fairy lights can pose an electrocution risk.

CHOCOLATE
Keep those Christmas chocolates out of your pets reach!  Chocolate is poisonous to pets, and dogs are usually the main culprits.

BATTERIES
It’s time to wrap those Christmas toys and gadgets – don’t forget the batteries!

TOXIC PLANTS
Many Yule time plants can be hazardous to pets if chewed – luckily in the majority of cases symptoms are mild and self-limiting and may include salivation, oral irritation and vomiting/diarrhoea.

DOGS & XYLITOL (E967)
Could your good intentions be unintentionally harmful to your dog?

GRAPES & DRIED FRUITS
Grapes and their dried fruits such as raisins, currants and sultanas (whether raw or cooked) are known to cause fatal kidney failure in dogs – so keep #Xmas treats such as mince pies, puddings and cakes out of reach.

If you have any concerns at all during the festive period, don’t forget you can contact us 24 hours per day, 365 days of the year. Emergency tel number (for out of hours) is 01209 823717.

We hope you’ve found these top tips to help keep your pet happy & healthy and that you all have a good Christmas.

Thank you to TVM UK for these snippets.

Following our rebrand announcement last week we are so pleased to see the local press get behind us and help promote our exciting news far and wide.

Having been established as a practice in the local area since 1984 it was good to be able to share our rebrand news with the locals and beyond.

We offer full veterinary services for dogs, cats, rabbits and horses stretching into North, East & South Yorkshire and the rebrand has brought with it a new, fresh look and a new website too.

If you want to read the articles published by the local press for yourself, click on the features below:

Northern Echo

York Press

We would like to thank the York Press and the Northern Echo for their support.

Welcome to our new website!

As you will see we have rebranded Station House Vets with a fresh new look at the same time as launching the new website.

Since taking over the practice in June 2021. as Great and Small Limited, we have been working hard behind the scenes to update our equipment and facilities.

We also felt it was a good time to have a refresh of the look and feel of the practice.

The new website will showcase the full range of services we offer for dogs, cats, small pets and horses; it is in its early stages and we will keep it updated and developed, adding in much more information about the services we offer, so check back regularly to see what’s been updated.

Whilst we have refreshed our look and our website, our core values remain the same:

• independent practice
• continuity of care
• maintaining the traditional ‘family GP’ approach
• providing our own out of hours 365 days per year, 24 hours per day

So you can continue to expect the best care every time.

You will see other aspects of the practice being updated to the new branding over the course of the next few weeks.

It’s important to stress, whilst we have a fresh new look and new website, you will still get the:

Our next equine dental clinic is on Monday 13 December and there are a few spaces left.

If you’d like to book your horse in for a routine check up or for dental work, please call us on 01653 618303 and speak to the team.

Or you can email us now: admin@stationhousevets.co.uk

UPDATED : 29 November 2021
Covid-19 arrangements for Winter 2021.

In light of the latest COVID guidance issued, we are updating our COVID procedures.